Creating a customer persona for your real estate marketing can seem like a daunting process but is essential to your business’s success. This article will explain what a customer persona is, how you can define the characteristics of your ideal customer and this information can be used effectively to market your business.
What Is a Customer Persona?
A customer persona is a fictional description of your ideal customer based on real data and research. By understanding your audience, you can put marketing strategies into action that target them directly to promote your real estate business and most importantly drive traffic to your listings.
Why Do You Need a Customer Persona for Real Estate Marketing?
The purpose of any business is to make a profit and developing personas is how you can better understand your customer’s needs and give them the best solutions. Without a persona, it’s difficult to know where to target your advertising and the message you want to get across.
For example, if you are selling luxury properties, you will create a customer persona that matches clients that are looking for these types of properties.
As a real estate agent, you need to be able to market your properties in a way that resonates with your target audience and in order to do that, you need to have a clear understanding of who your target audience is.
How To Create a Customer Persona
Do Your Research
First off, your persona needs to be based on real data. Ways to get this data can include: doing market research, surveys, and interviews to gather information about your ideal customer.
You need to be as specific as possible by including demographics, interests and specific pain points.
Identify Your Target Customers
To create an effective, relatable persona, first identify your target customer. Who are they? You can also evaluate your current customer database and try to identify the common characteristics among them.
Make it Realistic
Ensure your persona is realistic, this means avoiding stereotypes and cliches and instead focusing on creating a well-rounded individual. What are their demographics (race, age, gender, income, education etc)?
Define Their Needs and Goals
To get a better sense of your customer’s goals and needs you need to consider their budget and the purpose of the investment. For instance, is the client looking to generate income? Buy the property for retirement or something else entirely?
Give Each Persona a Personality
By giving your personas each a personality, you are ensuring you are not only using the right approaches when marketing your listings, but you are also taking into consideration that each buyer is unique. For instance, you’d use a different marketing strategy for a young busy professional whereas you’d offer the best deals to a budget-conscious senior homebuyer.
Give It Authority
Your persona should be actionable which means that it should be able to make decisions about marketing, product development, and even sales. Giving your persona authority also helps to create a more realistic and relatable character.
By fleshing out your persona, you’ll have a better understanding of your target market and how to connect with them, which will help your business succeed.
The Benefits of Having a Well-Defined Customer Persona
Having a well-defined customer persona is an essential tool for any real estate business. Understanding your target customer’s needs, wants, and motivations means you can create targeted marketing campaigns that will resonate with them and result in more leads and sales.
One of the benefits of having a well-defined persona is understanding their needs, wants and even dislikes to better discern what really works for them.
Consistency across your business is another advantage. Customer personas help your business develop a coherent and detailed understanding of each target client segment.
You’ll save time, money and energy on marketing campaigns when you have a well-defined customer persona.
Just as with any other marketing strategy, it is important to use these personas correctly in order to receive the desired results
Using Your Customer Persona Effectively
If you’ve taken the time to create a well thought-out persona for your business, it’s important to put that information to good use. Whether you’re creating content, planning a marketing campaign, or designing a new product, your newly created persona can be a valuable asset.
Here are some tips for using your persona effectively to ensure that you’re getting the most out of it.
Ensure Your Data is Up To Date
As your business expands and changes, so will your target customer. Make sure to keep your persona up to date with the latest information about your ideal customer.
Use it To Create Better Content
Your customer persona can be a valuable tool for creating content that resonates with your target audience, so use it accordingly. Social media is a great way to promote your business.
Base Your Marketing Around Your Customer Persona
Your customer persona can help you create a marketing strategy that is more likely to reach and resonate with your target audience.
Creating a customer persona for your real estate marketing can be extremely beneficial in targeting the right people with your marketing efforts and strategies. By taking the time to create a detailed profile of your ideal customer, you can ensure that your marketing is relevant and engaging for those potential customers.
Never miss an article from The Moody Insider. Follow us on social media @moodyandsmith