Introducing ChatLink

AI-powered
Whatsapp solution

Speakeasy, automate better: the AI-powered chatbot solution

Transform your customer service and stay ahead of the competition with ChatLink. Contact us today to schedule a demo and learn how our AI-powered chatbot can revolutionize the way you engage with your customers.

Revolutionize your customer experience today

What is
ChatLink

Introduction

ChatLink is an innovative Natural language processing (NLP)-driven solution that seamlessly integrates businesses’ databases with WhatsApp, allowing customers to engage with companies through a familiar messaging interface. This user-friendly solution enables businesses to improve their customer interactions, streamline customer support, and capitalize on the convenience and accessibility of WhatsApp.

ChatLink is a technology solution dedicated to revolutionizing the way businesses interact with their customers. By harnessing the power of NLP and the ubiquity of WhatsApp, we aim to make customer engagement more intuitive, efficient, and satisfying. Our team of experts is committed to delivering cutting-edge solutions that drive growth and success for our clients.

How It Works

Integration

ChatLink connects with your existing database and systems, ensuring a seamless flow of information between your business and your customers.

NLP Processing

Customer queries sent via WhatsApp are analyzed and processed by our advanced NLP algorithms, enabling accurate understanding of the user's intent.

Automated Responses

ChatLink generates contextually appropriate responses, accessing your database to provide accurate and timely information to your customers.

Human Assistance

When necessary, ChatLink routes complex queries to your support team, enabling a smooth handover from automation to human assistance.

Analytics & Insights

Our platform offers valuable analytics and insights, allowing you to monitor customer engagement, satisfaction, and overall performance.

How ChatLink
Can Help Businesses

Improved Customer Experience

ChatLink allows customers to interact with businesses through a familiar and convenient platform, enhancing their overall experience.

Streamlined Support Operations

Our NLP-driven automation reduces the workload of your support team, enabling them to focus on complex issues and more valuable tasks.

Increased Efficiency

ChatLink’s ability to provide quick and accurate responses to customer inquiries reduces response times and increases customer satisfaction.

Cost Savings

By automating routine customer queries, businesses can reduce their customer support costs.

Scalability

ChatLink can handle high volumes of customer interactions, allowing businesses to scale their support operations without a corresponding increase in staffing.

Advantages of Using ChatLink:

By choosing ChatLink, businesses can take advantage of the immense potential of NLP-driven communication solutions, transforming their customer interactions and driving growth. Our commitment to innovation, customer satisfaction, and data security makes ChatLink the ideal choice for businesses seeking to thrive in the digital age.


Easy Integration

ChatLink is designed to work with a wide range of databases and systems, ensuring seamless integration with your existing infrastructure.


Advanced NLP Capabilities

Our state-of-the-art NLP algorithms provide accurate understanding and response generation, leading to more effective customer interactions.


Customizable

ChatLink can be tailored to your specific business needs, allowing for a personalized and branded customer experience.


Data Security

We prioritize data security and GDPR compliance, ensuring that your customers’ information is protected at all times.


Continuous Improvement

Our team is committed to ongoing product development, ensuring that ChatLink stays ahead of industry trends and maintains its competitive edge.

Starter Plan (for small businesses)

R1,500/month
  • Up to 5,000 monthly processed messages
  • Basic NLP capabilities
  • Standard database integration (limited to specific database systems)
  • Email support
  • Setup and onboarding assistance

Professional Plan (for medium-sized businesses):

R4,500/month
  • Up to 15,000 monthly processed messages
  • Advanced NLP capabilities
  • Custom database integration
  • Priority email and phone support
  • Dedicated account manager
  • Customizable response templates
  • Customizable response templates

Enterprise Plan (for large businesses or those with more complex needs):

-/month
  • Custom pricing based on specific requirements
  • Unlimited monthly processed messages
  • Advanced NLP capabilities with custom model tuning
  • Custom database and third-party system integration
  • Premium support (email, phone, and dedicated account manager)
  • Tailored onboarding and training
  • White-labeling and branding options
  • API access for integration with other systems

Pay-As-You-Go: For businesses that prefer not to commit to a monthly plan or have fluctuating messaging volume, offer a pay-as-you-go option where they pay per processed message (e.g., R0.50 per message).

Book your success consultation

We can help you amplify your brand, get to market faster and reach more prospects. Book a call to discover your options.